![]() Please call our Customer Support and indicate that you have already followed the steps above so that we can help you as best we can. If the result of our online compatibility test is positive, this means that the pairing process should work and there may be a more specific problem. If not, please call our Customer Support and indicate that you have already followed the steps above to further help solve the problem. Updating your systems may correct the problem and allow you to pair your phone. Check if you have an R-LINK 2 update available on this page and follow the update process if available.Try to update the OS version on your phone if an update is available.If you do not find positive results on our online compatibility test or you cannot find your versions on the list: Specific sections on the compatibility verification page explain how to find this information. ![]() Step 2: If the pairing process is still not working, please test compatibility with our online compatibility check here Step 1: If you have trouble pairing your phone with R-LINK 2, please follow our pairing procedures (for iPhone, Android and Windows Phone) that you will find in the same help section.
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